Product-service strategy

Jobs

Renaissance men and women,
apply here

We’re always interested in hearing from talented people looking for a role at the intersection of design, technology and business.

If you can cut through complexity, rock a workshop and want to learn more about design strategy… get in touch.

See vacancies below.

Email us at jobs@plan.london with your cover letter, CV and portfolio in PDF format, max. 5 MB.

Innovation strategy consultant

Help some of the world’s biggest food, drinks and confectionery brands develop their innovation plans

Knowledge, competences and experience

The key areas of knowledge, competencies and experience you will need:

  • A background in product/packaging design or design management, preferably educated to post-graduate level
  • Experience in consumer packaged goods and in particular front-end innovation projects
  • Experience of managing projects and project teams
  • Able to juggle priorities to get things done in a fast-paced and often changing environment
  • Can systematically breakdown and tackle problems
  • Able to deal with complexity, ambiguity and paradox
  • Can design new and actionable project, research and  workshop  processes
  • Can communicate recommendations in a clear, well-structured and visually-engaging manner, and within a compelling narrative to senior client audiences
  • Works rigorously with a high attention to detail and quality
  • Has experience of running creative workshops that encompass multiple business perspectives
  • Can write successful proposals and managing project budgets

Key tasks

  • Guide consumer packaged goods client teams through front end innovation project processes
  • Design new project, research and workshop processes
  • Lead multidisciplinary project teams of 3-5 people, which include both people at Plan and external partners, including setting team priorities and managing time use
  • Understand and develop cogent points of view on our clients’ key issues
  • Plan and facilitate scoping and opportunity identification workshops
  • Deliver insightful, strategic and compelling presentations to senior management audiences
  • Help to develop our key accounts by being responsive to client needs, gathering intelligence on their business and being proactive in identifying and converting new opportunities
  • Develop new Plan processes, tools and resources
  • Coach junior staff in the development of their capabilities and project delivery
Sound like you? Send us an email with a CV and portfolio Email us

FMCG innovation planner

To support and grow Plan’s consumer goods innovation practice

Capabilities 

The key areas of knowledge, competencies and experience you will need:

  • Background in product/industrial design
  • 1-2 years experience in a consultancy or in-house design/innovation team
    (ideally in the FMCG sector)
  • Interest in front-end of innovation approaches and methods
  • Creative and analytical thinker
  • Systematic and structured problem solver
  • Clear visual and written communicator, who can distill insights and ideas concisely
  • Clear and compelling visual communicator, proficient in InDesign  
  • Proactive and collaborative mindset
  • Manages own time and priorities effectively       

Key tasks

Client projects

  • Lead smaller projects, with guidance from seniors
  • Manage larger projects
  • Assist in the set-up, moderation and capturing of design research
  • Analyse research data to help uncover insights and identify opportunities
  • Assist in the set-up, running and capturing of client workshops
  • Work with seniors to develop compelling presentations, books
    and interactive deliverables
  • Set-up and organise project data and resources 
  • Provide general support to other team members e.g. co-ordinating printing,
    summarising meeting notes etc. 

Management and development

  • Maintains a strong focus on self-development and the acquisition of further
    knowledge, shows willingness to guide and mentor junior staff   
  • Contributes to the development of Plan’s client relationships and shares
    insights with account team
  • Actively engage in Plan’s cultural development
  • Shares industry news, suggests new business ideas and contributes
    to social media activities
Sound like you? Send us an email with a CV and portfolio Email us

Product strategy consultant

Help develop our client accounts by managing and delivering front-end innovation projects.

Knowledge, competences and experience

  • A background in product/interaction/service design, preferably educated to post-graduate level
  • Experience in front-end innovation projects
  • Able to deal with complexity, ambiguity and paradox
  • Mix rigour with creativity
  • Combines a big picture perspective with an eye for product experience detail
  • Can systematically breakdown and tackle problems
  • Works rigorously with a high attention to detail and quality
  • Experience of managing projects and project teams
  • Able to juggle priorities to get things done in a fast-paced environment
  • Strong verbal, written and graphic communicator

Key tasks

  • Manage multidisciplinary project teams, which include people at Plan and external partners.
  • Understand and develop cogent points of view on our clients’ key issues
  • Write successful proposals and managing project budgets
  • Work with senior team members to facilitate and guide client teams through project processes
  • Facilitate client workshops
  • Deliver insightful, strategic and compelling presentations to senior management audiences
  • Develop new processes, tools and resources
  • Coach junior staff in the development of their capabilities and project delivery
Does this sound like you? Send us an email with a CV and portfolio by 13th February Email us

Senior FMCG research consultant

Help develop Plan’s consumer research capabilities, working for some of the world’s biggest FMCG brands

Knowledge, competences and experience

The key areas of knowledge, competencies and experience you will need:

  • Experienced professional with at least five years experience of working in FMCG consumer and shopper research
  • At least two years specialising in NPD and innovation contexts
  • Analytical and intuitive thinker who can use both sides of their brain to solve problems in systematic and creative ways
  • Highly visually and culturally literate, with the ability to situate research within a wider context
  • An insightful analyst who can identify opportunities from research data to inform and inspire NPD/innovation projects
  • Experience in managing senior stakeholders in Market Intelligence, Marketing Innovation and Design
  • Enthusiastic team player, who is eager to learn and help 
  • Strong eye for visual communication, with proficiency in InDesign, Illustrator and Photoshop 
  • Good written communicator, able to summarise ideas and observations clearly and concisely 

Key tasks

Client service

  • Lead and manage research components of FMCG innovation projects to ensure projects are delivered on time and to budget including setting up relevant tools and processes
  • Write and contribute to proposals
  • Liaise with clients and key stakeholders to deliver high-standard client service

Client projects

  • Work with project leads to deliver a range of projects to include in-home interviews, shop-alongs and digital diaries
  • Lead the set-up, moderation and capturing of qualitative consumer research
  • Analyse consumer research data to help uncover insights and identify opportunities
  • Assist in the set-up, running and capturing of client workshops
  • Develop compelling communication tools, including: presentations, summary booklets , persona posters, experience map posters and videos

Management

  • Keep abreast of key developments in research methodologies to share knowledge with the team
  • Assist in developing our research offer
  • Maintain and develop tools, equipment and processes to improve operational efficiency
Sound like you? Send us an email with a CV and portfolio Email us